a room with a table and chairs

Review: Plaza Premium Airport Experience Zone Taipei Taoyuan

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After a ride from the W Taipei straight to the airport, we arrived at Taipei Taoyuan Airport at around 2:30 PM, ready for our flight at 4:20 PM. I didn’t think there were any lounges worth visiting for any longer than needed – while I really like the Cathay Pacific Lounge Taipei and consider it to be one of the world’s best outstation lounges, it isn’t hard to get tired of the lack of runway views there after some point.

a sign board with white text
Taipei Taoyuan Airport Exterior

I quickly made it into the immigration area, which was lightning quick compared to the last time I was there, but still not very quick. Taipei has a really clustered immigration process, as they horribly underestimated the amount of people going through when they first built the facility.

I quickly made my way to the Cathay Pacific Lounge Taipei, which, as I said above, is perfectly nice. I won’t be reviewing it again, though, as I had last time, and I don’t think there’s any extra value I can add.

Shortly before departure I walked along the lounge area to see what else was on offer, and walked past the Plaza Premium lounge. To my surprise there was one area that was completely open to the public, and didn’t look like it had any sort of checking.

a glass sign on a wooden stand
Plaza Premium Airport Experience Zone Taipei Taoyuan

The space was pretty open, so I suspected it wasn’t under any sort of entry requirements, and made my way inside to have a look.

a room with tables and chairs
Plaza Premium Airport Experience Zone Taipei Taoyuan Entrance

The zone was separated into two areas, with a partition in between. One thing that struck was how gorgeous the area was.

a room with a table and chairs
Plaza Premium Airport Experience Zone Taipei Taoyuan

I can’t even explain how much thought was put into the area, and I’m definitely expecting that the lounge itself was much nicer. The airport experience zone had chairs for working, lots of universal power ports and some tables for talking.

a room with tables and chairs
Plaza Premium Airport Experience Zone Taipei Taoyuan

Near both the lounge partition and the side wall were some tables. They would be pretty great if there was food, though obviously there wasn’t (though presumably you could bring food up from some kiosk down below).

a booth seating in a restaurant
Plaza Premium Airport Experience Zone Taipei Taoyuan Side Booths

The meeting tables were just gorgeous, and the green seats provided a needed splash of colour. It was hands down the most gorgeous lounge, let alone airport zone, I’d been to.

a room with a table and chairs
Plaza Premium Airport Experience Zone Taipei Taoyuan Meeting Desks

a table with a lamp and chairs in a room
Plaza Premium Airport Experience Zone Taipei Taoyuan Meeting Desks

There was a hallway that led to a bathroom and some showers, though the showers were locked. Presumably you have to pay for them, since life can’t be that perfect.

a room with a wood wall and a door
Plaza Premium Airport Experience Zone Taipei Taoyuan Hallway to Showers

On the other side of the zone were some interesting sofas which seemed rather comfy located in the center of the area, and some benches by the side. There were a couple of people here, though that was all I saw. The finishes carried on to this part of the lounge. It clearly wasn’t intended to maximise capacity, but rather to create a sense of spaciousness.

a group of chairs in a room
Plaza Premium Airport Experience Zone Taipei Taoyuan

a room with couches and chairs
Plaza Premium Airport Experience Zone Taipei Taoyuan

If I didn’t have access to any business class lounges, I would’ve imagined how good of a place this was to work – it even was equipped with a universal power port. Ultimately benches aren’t my favourite style of seating, but for working, they’re pretty nice.

a seat and wall outlet
Plaza Premium Airport Experience Zone Taipei Taoyuan Bench

There were also USB ports, in case you needed them.

a black electrical outlet on a wood wall
Plaza Premium Airport Experience Zone Taipei Taoyuan Bench Power Ports

At the far end of this area was a large communal table where you could host a meeting, as well as a departures board. Note that the little tables look like little tree stumps, which added to the modern feel of the lounge.

a room with a long table and chairs
Plaza Premium Airport Experience Zone Taipei Taoyuan Communal Table

Unfortunately, I didn’t have much time to spend here. I didn’t have a look at the WiFi situation, though I’m assuming the zone has free WiFi – if not, the airport WiFi isn’t terribly slow (it is considerably slower than most other Asian airports, though the speed isn’t terrible).

Bottom Line

I feel like this is a smart concept for Plaza Premium – it’s essentially advertising for their brand name, without anything overly exuberant/extravagant. I’m actually not too sure if there really are no entry requirements, so if I’m flying economy out of Taipei, I’ll be sure to hang around in that area, as it’s infinitely more pleasant than the rest of the terminal. It also makes me curious how the “main” Plaza Premium lounge is, given how nice they can make a space that isn’t even designed only for their cardholders/eligible guests.

Would I stay here over a “real” business class lounge? I don’t think so. I think that added space, extra food, and service is technically better than purely a luxuriated zone that I believe is intended for all passengers travelling through the airport.

I also appreciated how empty the space was, given that no one really knows about the experience zone yet. However, I’m guessing if you guys make it to this review and are Taipei regulars, that’ll change over time.

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