Cathay Pacific has long offered one of my favourite economy class products. Generally, the crews on flights are great (though I haven’t flown in Cathay Pacific longhaul economy since 2014), and I’m such a fan of the hard product, which is wide, nicely cushioned and well-designed. I haven’t managed to fly the seat longhaul, though I’ve flown it around Asia a few times, such as between Hong Kong and Jakarta, which I’ll review by tomorrow.
Cathay Pacific Boeing 777-200 Economy Class
Last October I hinted that Cathay Pacific was going to go 10-abreast on their 777s, which was a move that we were all sad to see happen, though I think most of us saw it coming.
I think it’s worth posting that Cathay Pacific has confirmed these changes and will start overhauling their aircraft mid-year.
Cathay Pacific Boeing 777-300ER Hong Kong Airport
Cathay Pacific has constantly stated that they’ll try to assuage the pain in 3-4-3 economy configurations by adding as many amenities and added comfort to the seat as possible. Changes will include better padding (is that even possible?), reduced inflight entertainment box protrusions, and the headrests will be more akin to the new A350 economy class seats, which have “cradle” headrests that allow easier sleeping.
Cathay Pacific Airbus A350-900 Economy Class
Hopefully, Cathay Pacific will actually follow up with these changes and create one of the most comfortable products among the 3-4-3 777 economy class seats. I know that’s an oxymoron, but if you don’t try, you never know.
SCMP has also outlined the dimensions of the seat, which are as follows:
- Seat pitch will stay at 32 inches
- Seat width will shrink from 18.5 inches to 17.2 inches
- Screen size will increase to 12 inches (due to a different seatback layout)
“We are not alone. Actually, we are late in the game… But the overall customer experience is a lot more important than whether it’s a 3-4-3 or a 3-3-3 configuration,” Paul Loo, Cathay’s director of corporate development and IT, told analysts during the results release earlier this month.
Sure, Mr. Loo, but I feel like my chances of voluntarily taking Cathay Pacific 777 economy post-retrofit are going down the…loo.
Cathay Pacific’s new seats will be about as wide as Swiss’ 777 economy class
Cathay Pacific’s 777s will be undergoing a net increase of a few seats per flight, but that can lead to about 4 million seats per year with all the 777s that they run:
- their 4-class 777-300ERs will be going up by 19 seats
- their 3-class 777-300ERs will be going up by 28 seats
- their regional 777-300s will be going up by 40 seats
- the 777-200s will remain unchanged and carry the same economy class product
In a way, I’m sad to see all these precious economy class seats on their 4-class 777-300ERs go in lieu of just 19 more economy seats, but I guess it all adds up to quite a bit of revenue, especially with the losses they’re making these days.
Cathay Pacific Boeing 777-300ER Economy Class
It’s almost a blessing for those seated in Cathay Pacific’s 777-300 economy class, to be honest. While their shell seats aren’t dreadful, they’re not comfortable in the slightest…
Cathay Pacific Boeing 777-300 Economy Class
Cathay Pacific’s new 777s will have WiFi
While I haven’t personally tested out Cathay Pacific’s WiFi, I’ve heard great things about the WiFi speeds. Cathay Pacific’s WiFi system on the A350 is pretty great, and charges by usage, so I’m happy it’s being introduced to the 777-300ER as well. I guess I’ll spend less time sleeping and more time working if I do end up on one of Cathay Pacific’s 777-300ERs.
Cathay Pacific’s WiFi System
Ultimately I’m devastated that Cathay Pacific is shrinking economy seats, and will make an effort to avoid these seats in the future. I still want to give their new seats a try, though I really don’t have high hopes, and know that the airline’s reputation is going down.
However, it’s worth noting that Cathay Pacific just turned a couple of massive losses, and their planes can be really packed during peak season. So overall, I’m hoping that they turn a couple of profits after this happens, so it’s not a wasted effort that just makes passengers feel less comfortable.
Personally I wish Cathay Pacific luck with these new seats, but I doubt I’ll be a fan of them.